Not at all, our subscriptions are super flexible, you can pause or cancel at any time, you are in complete control of every aspect of your subscription

When you join one of our subscriptions we will send you a link to your dedicated control portal where you can control every aspect of your subscription at any time!

Impacto Coleccionables offers you the possibility to return your purchase within 7 working days of confirmation of delivery of the product. Impacto Coleccionables will be responsible for the logistical costs of the return.

For any questions or queries you can contact us via Whats app, phone or email.

You can pay by direct debit and you will not have to pay any amount when you receive the product.

It can take 20 days from the confirmation of your order to the first delivery. After that, one shipment is made per month.

The first payment will be charged at the time of activating the subscription. Thereafter, you will be charged conveniently every month until the end of the subscription.

Yes, we offer worldwide shipping. If you have any questions please contact us

If you have subscribed via our website, you will receive an email confirming your subscription immediately. If you do not receive confirmation, please contact our Customer Service, by Whats app or by calling 915249839 or by writing an email to info@impacto.com.

Our Customer Service team will resolve any issues, either by phone or email. Please remember to include your name and subscription reference number in the subject line.

Thanks to our collection management, each customer will receive all the items in the collection regardless of when they subscribe. This avoids our customer having to buy items outside the subscription to complete it.